Human resources management in the hospitality industry
Title: Human resources management in the hospitality industry
Author: David K. Hayes, Jack D. Ninemeier
Subjects: Hospitality industry -- Personnel management; Business & economics -- Industries -- Hospitality, travel & tourism; Business & economics -- Industries -- General
Description: Introduction to human resources in the hospitality industry -- The legal environment of human resources management -- Human resources management: policies and procedures -- Employee on-boarding: recruitment and selection -- Employee on-boarding: orientation and induction -- Planning training programs -- Delivering and evaluating training programs -- Compensation programs -- Performance management and appraisal -- Employee health and safety -- Critical issues in human resources management -- Human resources in evolving hospitality organizations.
Publisher: John Wiley & Sons, Inc.
Year of publication: 2016
ISBN: 9781118988503 (hbk.)