Human resource management in a hospitality environment

Nhan đề: Human resource management in a hospitality environment

Tác giả: Jerald W. Chesser, EdD

Chủ đề: Hospitality industry -- Personnel management -- Textbooks; Hospitality industry -- Personnel management

Mô tả: Ch. 1: Management -- Ch. 2: Supervision -- Ch. 3: Human resource management and the law -- Ch. 4: Recruiting and hiring personnel -- Ch. 5: Compensation, benefits, and staff scheduling -- Ch. 6: Staff training -- Ch. 7: Orientation and socialization -- Ch. 8: Performance evaluation -- Ch. 9: Environment in the workplace -- Ch. 10: Motivation -- Ch. 11: Building teams -- Ch. 12: Respect in the workplace -- Ch. 13: Discipline -- Ch. 14: Human resource management in a union environment

Tóm tắt: “This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.” -- Routledge

Nhà xuất bản: Apple Academic Press, Inc.

Năm xuất bản: 2016

ISBN: 9781771883009 (hbk.), 9781771883016 (ebk.)