Human resources management in the hospitality industry

Title: Human resources management in the hospitality industry

Author: David K. Hayes, Jack D. Ninemeier

Subjects: Hospitality industry -- Personnel management; Business & economics -- Industries -- Hospitality, travel & tourism; Business & economics -- Industries -- General

Description: Introduction to human resources in the hospitality industry -- The legal environment of human resources management -- Human resources management: policies and procedures -- Employee on-boarding: recruitment and selection -- Employee on-boarding: orientation and induction -- Planning training programs -- Delivering and evaluating training programs -- Compensation programs -- Performance management and appraisal -- Employee health and safety -- Critical issues in human resources management -- Human resources in evolving hospitality organizations.

Publisher: John Wiley & Sons, Inc.

Year of publication: 2016

ISBN: 9781118988503 (hbk.)